Entrust Firewall Error

Incident Report for Directions Credit Union

Resolved

This incident has been resolved.
Posted Oct 13, 2026 - 07:12 EDT

Monitoring

We have received multiple reports of employees receiving a firewall error when attempting to log into Entrust/Card Wizard this afternoon.
This is an issue we are currently monitoring - if you receive this error, please submit a ticket to Digital Support with a screenshot or the text of the error copied into the body of the ticket.
Thank you for your patience.
Posted Oct 06, 2026 - 16:02 EDT
This incident affected: Card Printers.