Partially Degraded Service

Online & Mobile Banking Operational
MeridianLink Operational
Keystone Operational
Webex Operational
OnBase Operational
Bill Pay Operational
PaymentsOne - Debit Cards Operational
Base2000 - Credit Cards Operational
eZCard Operational
ScoreCard Rewards Operational
Card Printers Operational
ACH Files Operational
Portal Pay Operational
Remote Deposit Capture Operational
eStatements Operational
eStatus Connect - Online Mortgage Portal Operational
DocuSign Operational
MemberPass Operational
DCU Website Operational
UKG Operational
CPD Online Operational
Branch Network Operational
Teller Enterprise (Virtual Tellers) Degraded Performance
Teller Cash Recyclers (TCRs) Operational
Verafin Operational
FortiClient Operational
Lucro (Business Loan Applications) Operational
Ascensus Operational
Glia (Online Chat) Operational
Student Choice Operational
Lender's Protection Operational
eZBusiness Operational
Authorize.net Operational
Prologue Operational
Printers Operational
Command Enterprise (CES) Operational
Vidyo (Virtual Teller Video) Operational
Network Manager Operational
Performance Pro Operational
Outlook Operational
Nectar Operational
LastPass Operational
reCAPTCHA Operational
ITMs Operational
WiFi (DirectionsCUWifi) Operational
Adobe Operational
Coinstar Operational
Wifi (Guest) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 21, 2026

Resolved - This incident has been resolved.
Sep 21, 11:29 EDT
Investigating - Cisco Call Center is down, and members are unable to call in to the 888 number.
Sep 21, 10:55 EDT

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

Resolved - This incident has been resolved.
Sep 10, 15:05 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 4, 16:15 EDT
Investigating - Both of Westgate's drive thru lanes will be closed at this time due to an issue with the building.
There is no current estimated time of resolution.

Sep 4, 09:34 EDT
Resolved - This issue was resolved in a fix last night.
Sep 10, 14:59 EDT
Investigating - We've been made aware that SavvyMoney is not displaying correctly in Online Banking.
We have submitted a ticket to AFS/Mahalo to have them investigate, and will update once we know more.

Sep 4, 14:14 EDT

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.